Global Shipping Guidance
International Shipping
We offer international shipping through WorldShopping, a trusted cross-border e-commerce service that allows customers outside Japan to purchase products from Japanese online stores.
When you access our website from outside Japan, the WorldShopping cart will automatically appear for eligible items.
For Customers Shipping Within Japan
If you wish to ship your order to an address within Japan, please do not use the WorldShopping cart.
Click “Do not use WorldShopping service” and proceed with your purchase directly through our online store. This will disable the WorldShopping cart.
The “Close” button only minimizes the WorldShopping cart.
If your shipping address is within Japan, you must click “Do not use WorldShopping service.”
Available payment methods may differ when purchasing directly from our store.
- How to Order (International Customers)
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- Open the product page of the item you wish to purchase.
- Click the “Add to Cart” button on the WorldShopping banner displayed on the product page.
- Follow the instructions on the WorldShopping screen to complete your payment.
WorldShopping will purchase the item on your behalf and ship it directly to your address.
Please note that the WorldShopping cart will only appear for products available for shipping to your country.
- Fees
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WorldShopping charges a 10% service fee based on the total product price.
Total Product Price = Product Price
(We generally offer free domestic shipping within Japan.)
After your items arrive at the WorldShopping warehouse, you will receive a second payment request covering:
・International shipping fee
・Handling fee
・Customs duties and taxes (if applicable)
- Payment & Delivery
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WorldShopping supports various international payment methods, including major credit cards and other payment options available in your region.
Once your order has been shipped, tracking information will be provided.
Delivery time varies depending on your country and customs procedures.
View the WorldShopping Purchase & Delivery Guide
Important Notice for International Customers
WorldShopping acts as a purchasing agent and places the order on your behalf.
For this reason, we are unable to accept cancellations, changes, or returns after an order has been completed.
Please review product descriptions carefully before placing your order.
- Regarding Inquiries
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Our store is partnered with WorldShopping, a proxy shopping service that helps customers outside Japan purchase items from our website.
Please note that we can only respond to inquiries in Japanese.
For questions in other languages, please contact WorldShopping’s customer support directly using the links below.
Their multilingual support team will be happy to assist you.